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Why We Replaced Human Call Intake with AI And You Should Too

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Section Menu of Blog Content

Author

Jessey Kwong

Pebble Co-Founder

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Why We Replaced Human Call Intake with AI And You Should Too

Sep 8, 2025

Best Practice

If you’re in land investing, you already know: every seller call matters. You’re spending money to get that phone ringing.

So what happens if you miss the call? Most of the time, nothing good.

85% of callers never call back if their first call is missed. — Retell AI, 2023

That first ring might be the only shot you get.


The Problem with Old Ways of Handling Calls

For too long, land investors have relied on outdated ways to manage incoming calls:

  • Virtual Property Intake Managers: Virtual team members sound flexible, but they come with limits. They need training, take breaks, and only work certain hours. Many times they need a Western accent, which makes them expensive. And when they quit, you start over again

  • Call Answering Services: These provide 24/7 coverage, but at a steep cost. Services like PATLive start around $235/month plus per-minute fees. Callers often feel they’re speaking with a third party who’s just following a script.

  • Voicemail: Voicemail is often the most painful. Whether you’re with another client, driving, or unavailable, a missed call usually means a missed chance. Only about 20% of callers leave a message, and most never try again, so those leads often slip away.


“Only 20% of callers leave a voicemail, and less than 5% ever call back.” — Retell AI, 2023


The AI Advantage: Always On, Always Consistent


An AI intake agent changes how calls are handled by covering the gaps humans leave behind.

  • Always On, Answers Right Away: AI never sleeps, never takes a holiday, and never gets sick. Your potential customers get an immediate response, which makes them more interested and helps you close more deals.

  • Collects Info Clearly Every Time: No messy notes or missed questions. AI collects the same details every time, so you can spot patterns and work with clean, predictable data.

  • No Training, No Days Off, No Quitting: Say goodbye to endless hiring, training, and managing people. AI is ready to go from day one.

  • Faster Deal Closing: Quick answers and smart information gathering mean you can check out and follow up on leads much faster, leading to deals closing more quickly.


How Pebble Intelligence’s (PI) AI Intake Agent Changes Land Investing Calls

While other AI tools are out there, many are either separate or don't understand the specific needs of land investing.

Feature

Pebble Intelligence AI Call Answering

Structurely (AI)

OpenPhone (Phone System)

Call answering service

Built-in to CRM

Understands Land

⚠️ Needs training

Answers Instantly

⚠️ Human delay

Cost

✅ High

🟡 Moderate

🟢 Low

🟡 Moderate to High

Understands Context

⚠️ Needs special training

Creates a Deal

Reads Mailer Codes

⚠️ Needs special training

Additional Cost

$0 (built-in)

$100-$300 / month

$15-23 / user

$235+ / month + per-minute fees


Pebble’s AI call answering agent isn’t just another phone system. It’s a built-in tool designed specifically for generating land deals.


How Pebble’s AI Call Answering Works

Every time a seller calls your business line, Pebble’s AI guides the conversation from start to finish. Here’s how the process unfolds:

  1. Answers Instantly – Greets the caller using your business name. No menus or hold times.

  2. Explains Cash Offers – Lets the seller know you make cash offers and will ask a few short questions.

  3. Collects Seller Info – Name, parcel number, motivation, and campaign codes are recorded in a consistent format.

  4. Creates a Deal – Information flows directly into Pebble as a new deal.

  5. Notifies You Immediately – You’re alerted as soon as the call ends, giving you the chance to follow up quickly.


Why We Built Pebble Intelligence.

Missed calls are part of land investing. Many investors used ringless voicemail or delayed callbacks as a workaround. But these often felt impersonal and rarely led to strong conversations.

Pebble Intelligence was created to handle those first calls in real time. By capturing seller info and building a deal automatically, it reduces the risk of missed opportunities and keeps your pipeline moving.

“Most first-time callers only reach out once, which makes answering that first call the most critical moment.”


Ready to Stop Missing Calls?

Missed calls don’t have to mean missed opportunities. With Pebble Intelligence, every seller gets an answer and every detail is captured.

👉 [Book a free demo of Pebble Intelligence]

Try Pebble FREE for 7 days

Land investing is messy. Get organized and grow your land business with one platform beyond a CRM — with property data, call handling, follow-up, and deal management, it’s everything your team needs to run a successful land business.

By subscribing you agree to with our Privacy Policy and provide consent to receive updates from our company.

© 2024 Pebble REI Inc. All rights reserved.

Try Pebble FREE
for 7 days

Land investing is messy. Get organized and grow your land business with one platform beyond a CRM — with property data, call handling, follow-up, and deal management, it’s everything your team needs to run a successful land business.

By subscribing you agree to with our Privacy Policy and provide consent to receive updates from our company.

© 2024 Pebble REI Inc. All rights reserved.

Try Pebble FREE for 7 days

Land investing is messy. Get organized and grow your land business with one platform beyond a CRM — with property data, call handling, follow-up, and deal management, it’s everything your team needs to run a successful land business.

By subscribing you agree to with our Privacy Policy and provide consent to receive updates from our company.

© 2024 Pebble REI Inc. All rights reserved.

Try Pebble
FREE
for 7 days

Land investing is messy. Get organized and grow your land business with one platform beyond a CRM — with property data, call handling, follow-up, and deal management, it’s everything your team needs to run a successful land business.

By subscribing you agree to with our Privacy Policy and provide consent to receive updates from our company.

© 2024 Pebble REI Inc. All rights reserved.